Shipping policy

Thank you for shopping with Shugga Britches Boutique! We work hard to get your order to you as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after your order is placed, excluding weekends and holidays. During sales, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping

Once your order has been processed, it will be shipped using the shipping method selected at checkout. Shipping times are estimates and may vary depending on your location and the shipping carrier.

Delayed or Lost Packages

Once an order has been shipped, Shugga Britches Boutique is not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control. If your package is lost or significantly delayed, please contact the shipping carrier first. If you need additional assistance, feel free to reach out to us, and we'll do our best to help.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Shugga Britches Boutique is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package is returned and needs to be reshipped.

Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery and include your order number along with photos of the damaged item(s) and packaging. We will work with you to resolve the issue as quickly as possible.